Return & Refund Policy

We strive for your satisfaction and offer a hassle-free return and refund policy.

1. Eligibility for Returns
   • Returns must be initiated within 7 days of delivery.
   • The product must be unused, unopened, and in its original packaging.
2. Non-Returnable Items
   • Opened or used products, perishable goods, and custom orders are not eligible for return.
   • Returns due to customer error (e.g., ordering the wrong product) may incur additional charges.
3. Return Process
   • To initiate a return, email us at support@lenzcorner.com with your order details and reason for return.
   • Once approved, ship the product back to our provided address.
4. Refunds
   • Refunds are processed within 1-2 business days after receiving and inspecting the returned item.
   • Refunds will be issued to the original payment method.
5. Shipping Costs for Returns
   • Return shipping fees are the customer’s responsibility unless the return is due to our error (e.g., damaged or incorrect items).
6. Exchanges
   • If you wish to exchange a product, the process follows the same steps as returns.
7. Contact Us
   • For return or refund assistance, email support@lenzcorner.com.